Category: General IT News


  • Operations Control Center Welcomes Yolanda Velez

    Yolanda Velez has recently joined Ball State University’s IT department as a part-time Information and Operations Control Center (OCC) Representative. In her role, Velez will provide exceptional customer support by fielding phone calls and assisting individuals with their IT-related inquiries.  Bringing with her a wealth of experience in customer service and a background in call […]

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  • Jerry Pierce Wins a 2023 IT Director Award

    Jerry Pierce, Senior IT Support Technologist for the Unified Technology Support Department, won an IT Director Award at this year’s ceremony. Pierce has worked for Ball State University for 21 years and is known for his impressive work ethic.  Laura Petty, Director of Unified Technology Support, had nothing but great things to say about Pierce’s […]

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  • Leah Conley Wins IT Director Award

    Leah Conley has worked for Ball State University for 33 years and now holds the position of Productions Control and Automation Coordinator for Enterprise Systems and Operations.  At this year’s IT ceremony, Conley received her IT Director Award from Todd Phelps, Director of Enterprise Systems and Operations.  “Leah is simply one of those individuals who […]

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  • Derek Bowen Wins a 2023 IT Director Award

    Derek Bowen, Senior Systems Analyst for Financial Information Systems and Technology, won an IT Director Award at this year’s ceremony. Jeff George, Director of Financial Information Systems and Technology, enthusiastically bragged about Bowen and his work.   “Derek Bowen is one of the best employees that has ever worked under me,” George said. “He has been […]

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  • IT Employees Volunteer for 2023 Day of Action

    Information Technology members volunteered at Ball State’s annual United Way Day of Action. This year, the event was held on September 14, and included several Muncie organizations.   The University encouraged all faculty and staff members to volunteer in several community projects near campus, including a hygiene product drive, a used book drive, volunteering at the […]

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  • Muncie Tech Day at Ball State University

    Ball State University recently hosted visitors from three major technology companies in the Muncie area: Accutech, LEAP Managed IT, and Boyce Systems. Representatives from each company visited classrooms, various departments across campus, and even the Digital Corps to talk about working in tech and potential career opportunities within the industry.   This significant visit allowed Digital […]

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