Category: General IT News

40 Years Later: Laura Petty Retires from Ball State’s IT Dept.

April 15, 2024 by Information Technology

Laura Petty grew up in Muncie, specifically a mile away from Ball State’s campus. So, it only made sense that she would work her way to Ball State for her higher education. While finishing her college career, Petty started an on-campus job at the main campus computer lab as a student lab assistant. Little did […]

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IT Hosts Successful “Love Your Computer” Event

March 4, 2024 by Information Technology

Ball State’s Unified Technology Support (UTS) values providing timely, knowledgeable technology support to the university community. One way that UTS provides this support is through their annual “Love Your Computer” event. At the beginning of February, UTS hosted its 10th annual event centered around the care for Ball State students’ computers. Ball State students from […]

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The Rise of the Student Technology Advisory Council

February 10, 2024 by Information Technology

This semester, a new group rises from the student population. Selected because of their passionate nature, the Student Technology Advisory Council will help advise, collect data and enhance the future of IT at Ball State. Ball State becomes increasingly digital each year. And with some new technological ideas on the rise, IT and other administration […]

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Annie Ashbrook fills in new position as Training Coordinator of the Digital Corps

February 2, 2024 by Information Technology

This spring semester, IT welcomed Annie Ashbrook with open arms. She will be taking on the new position of Training Coordinator at the Digital Corps, facilitating all Digital Corps training to ensure the team can create the best work possible. Ashbrook received her bachelor’s degree from Ball State in Organizational Communications Studies and is currently […]

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Operations Control Center Welcomes Yolanda Velez

January 17, 2024 by Information Technology

Yolanda Velez has recently joined Ball State University’s IT department as a part-time Information and Operations Control Center (OCC) Representative. In her role, Velez will provide exceptional customer support by fielding phone calls and assisting individuals with their IT-related inquiries. Bringing with her a wealth of experience in customer service and a background in call […]

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Jerry Pierce Wins a 2023 IT Director Award

January 4, 2024 by Information Technology

Jerry Pierce, Senior IT Support Technologist for the Unified Technology Support Department, won an IT Director Award at this year’s ceremony. Pierce has worked for Ball State University for 21 years and is known for his impressive work ethic. Laura Petty, Director of Unified Technology Support, had nothing but great things to say about Pierce’s […]

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Leah Conley Wins IT Director Award

December 18, 2023 by Information Technology

Leah Conley has worked for Ball State University for 33 years and now holds the position of Productions Control and Automation Coordinator for Enterprise Systems and Operations. At this year’s IT ceremony, Conley received her IT Director Award from Todd Phelps, Director of Enterprise Systems and Operations. “Leah is simply one of those individuals who […]

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Scheumann Stadium Receives New Fiber Optic Cable

December 7, 2023 by Information Technology

Sports production on Ball State’s campus continues to improve, thanks to the wonderful IT staff at University Media Services. IT installed new fiber optic cable composed of glass fibers that carries pulses of light back and forth to move large amounts of data from Scheumann Stadium to the ESPN control room at the Ball Communications […]

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Cameron Smallwood Joins University Media Services

November 14, 2023 by Information Technology

Cameron Smallwood recently joined University Media Services (UMS) as their newest Production Assistant. Smallwood has gained experience working on live productions since his senior year of high school, and found this job on Cardinal Career Link. “I was looking for a job that would help me with my future career,” Smallwood said. “Ball State is […]

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Ball State Receives New Wi-Fi 6e Access Points

November 7, 2023 by Information Technology

Have you noticed a change in your Wi-Fi connection recently? IT started deploying Wi-Fi 6e access points across campus this fall. The capabilities of Wi-Fi 6e include faster speeds and exceptional reliability when connecting to the Wi-Fi network. Users on the Wi-Fi 6e access points can download or upload at speeds exceeding 1 gigabit per […]

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