News and information from the latest IT Leadership Team meeting.

General Information Technology

All Student Success CRM vendor demos are complete, and the CRM Committee’s vendor evaluations have been sent to the Executive Committee for a final selection.

IT has six available positions: a Database Administrator (ITS), an Enterprise Security Engineer, (ISS) a Project Manager (Digital Corps), and a part time Ball State Information & OCC Representative. Two additional job postings—a Production Coordinator in UMS and a Production Assistant for Athletics, also in UMS—are awaiting approval. Postings for these positions will be available soon. Please see the Ball State job postings for more information on these positions and to apply.

The Digital Corps

Andrew Thomas, a Development Master in the Digital Corps, has obtained a development position with Amazon. You may recall Andrew originally obtained an internship with them in Austin, TX.

The Digital Corps has wrapped up its Fall 2021 hiring season. They have hired 14 new Apprentices and promoted 11 Specialists and 2 Masters.

Information Security Systems

ISS has updated access to the Ball State VPN as a service request, rather than providing broad access to everyone. There is a new form in ServiceNow to requests access to it. Details will be announced soon in the Comm Center and a new Technology Kb article will be posted.

ISS has deployed over 2200 new antivirus agents to university-owned computers using the new Filewave deployment system.

Information Technology Systems (ITS)

The Box to OneDrive migration for personal accounts is nearing completion. An announcement will be sent as soon as it is complete. The institutional folder migration is still on track from completing in September.

The EPSO has set up demos from five vendors for a video platform to use with the Lifelong Learning initiative. These will take place the week of September 13.

Unified Technology Support (UTS)

The recent Microsoft OneDrive Help Sessions were a success and UTS is looking into offering them again as we approach the Box access deadline on October 8.

The move to Filewave computer management system is complete for all university-owned Windows computers and UTS has configured approximately 3100 devices to date. They have also begun to roll Filewave out to university-owned Macs.