The Office of Information Security has been steadily adding students to two-factor authentication for their Ball State accounts and is on track to complete student enrollment during this semester. Several student groups, including the College of Health and CCIM, were enrolled last year and the first two general groups of remaining students were successfully enrolled […]
With the addition of the 5Ghz “bsuconnect” wireless network last year, Unified Communications is now in the process of retiring the “bsusecure” wireless network. We plan to retire “bsusecure” fully at the end of Spring Semester, 2020. A large majority of wireless devices on campus— including computers, tablets, and phones—will be able to use the […]
In 2019, the Technology HelpDesk introduced a feature to allow end users to start an online chat with Ball State Information, in addition to the existing available chat with the Technology HelpDesk. Information Technology is now working with Marketing & Communications to add this feature to the main Ball State website, bsu.edu. This will make […]
In 2018, Information Technology collaborated with multiple departments across campus to implement Slate, an admissions-based constituent relationship management (CRM) system. It has streamlined both the undergraduate and graduate admissions process across campus and has made our internal staff far more efficient and effective. We are now turning our attention to managing our relationships with current students […]
