Information Technology’s Drew Kimmerling completed his CompTIA A+ certification in late April 2020. This industry standard certification covers 9 key IT skills, including Hardware, Operating Systems, Software Troubleshooting, Networking, Hardware & Network Troubleshooting, Security, Mobile Devices, Virtualization & Cloud Computing, and Operations Procedures. Drew, a Hardware Repair Technician in Unified Technology Support, completed the certification […]

Information Security collaborates with a number of areas on campus including departmental administrators, purchasing, admissions and operations, etc. regarding IT projects and user needs to help improve the campus experience.  During the May meeting, Information Security was able to collect feedback and suggestions for opportunities related to video conferencing, provide updates from Purchasing on PPE […]

To help support our community and our state during these difficult times, the Digital Corps has updated the Ball State Field Trips platform for compatibility with modern technology, and redeployed the educational content to students, parents, and teachers throughout the state of Indiana. In partnership with WIPB’s At-Home Learning initiatives, and At-Home Learning tools from […]

Colleagues, With the start of summer hours and the release of the governor’s “Back on Track Indiana” plan released late last week, I know many of you have questions about when we will be able to start to return to the office, and about how that return will occur. The president will be sending an […]

To help improve the overall safety of Ball State University’s cloud presence, Information Technology and Microsoft’s Office 365 Security team worked together in December 2019 to assess our current environment and obtain recommendations on ways to better align our processes with the Office 365 best practices. Several different areas were explored including end-user security training, […]

Cindy Cash, IT’s Functional Area Technical Liaison in the Enterprise Project Support Office, is a certified Laughter Yoga Leader and is hosting an online Laughter Yoga session specifically for IT employees. Dr. Madan Katria started Laughter Yoga in 1995 as a way to relieve stress and with the hope of bringing about world peace. Cindy […]

Information Technology’s Digital Corps has collaborated with Chris Flook, Associate Lecturer of Telecommunications, and in cooperation with the Ball Brothers Foundation, to create a community development video series called Moving Forward. The goal of the series is to highlight amazing stories, people, and organizations in our area that are continuing to make an impact on […]

Colleagues, I am hopeful that by now, you have had a chance to read the April 17, 2020 update from President Mearns. I know the president’s announcement has likely raised questions, particularly concerning budget reductions and the impact on Information Technology, and I’d like to share some of the steps we’re taking, including some information […]

We’d like to take this opportunity to recognize our fellow IT colleagues for their many years of service.  Despite being unable to honor these individuals in person, we commend their talent and dedication, and honor their unwavering commitment to support Information Technology and Ball State’s mission to engage students in educational, research, and creative endeavors. […]

Natalie Pierce, a student employee in the Information Technology Services (ITS) Operations Control Center (OCC) has been nominated for Student Employee of the Year at Ball State. Natalie was nominated by her supervisor, Sharee Conatser, Operations Coordinator for the OCC, and joins eleven other Ball State student nominees for the recognition. Each April, colleges and […]