At Ball State University’s Teachers College, students have a new advocate dedicated to helping them thrive both inside and outside the classroom: Bill Ritchey, Director of Student Success. With a background that blends athletics, teaching, and higher education leadership, Bill brings a passion for service and community to his role. His journey, from growing up in Pennsylvania, to discovering his calling in education, to making the move to Muncie, reveals how life’s unexpected turns can lead to meaningful new paths.

A Philadelphia Foundation

I have spent the last 3 years of my life living in the city of Philadelphia in both Port Richmond and most recently Passayunk. I was born and raised in the southeastern part of Pennsylvania in a town called Penndel, it is 10 minutes from both Northeast Philadelphia and Trenton, NJ.

Bill Ritchey grew up in a family where academics and athletics went hand in hand. With a mother who taught fourth grade and a father who served as a high school principal, coach, and athletic director, Bill’s upbringing instilled the value of both education and teamwork. He carried that forward as a college football player before stepping into his first classroom role as a media teacher.

That role became the spark that launched his career in education.

 

Discovering a Passion for Education

Education wasn’t Bill’s original path. “Coming out of college I was not ever expecting to get into the field of education. My undergraduate degree is in Media Studies. I wanted to work for a news organization; reporting critical media analysis on all types of political based issues.”

But the pandemic in 2020 changed everything. “I graduated on my couch. I stood up. I was dismissed. I sat down. I was unemployed.”

What began as a temporary K–8 teaching role turned into something life-changing. Coaching students in football, baseball, and basketball deepened his connection to young learners.

“This was the best decision of my life… here is where I went on to discover my passion for education.”

Higher Education and Service at Neumann

Bill’s career path led him to Neumann University, a small, mission-driven institution near Philadelphia.

“At Neumann, I again, did not think that I would be in higher education for a long time or in student success. But yet again, I saw myself loving all that I was doing.”

Over three years, Bill oversaw tutoring services before expanding into student success and retention.

“Serve the community, serve all students, serve our world. Higher education is a unique blend of service, stewardship and human development, all topics I am highly interested in and want to be involved with for a long time.”

 

Why Ball State?

When the opportunity came to join Ball State, Bill knew it was the right step.

“Ball State is a national research school that is grounded in serving both students and its surrounding community. Teachers College is a great place to learn not just as a student but also as an educator.”

The move from Philadelphia to Muncie was both exciting and challenging.

“Everyone here has been very welcoming, caring and overall just awesome to be around, helping me ever much so navigate this transition. It is definitely a lot, everywhere, everything, all-at-once, which is why everyday I try to say yes to something new and go from there.”

The Office of Student Success

As the Director of Student Success, Bill oversees a holistic hub designed to support students at every stage of their college journey. Located in TC 415, the office offers academic guidance, connection to campus resources, and spaces designed to foster balance and well-being.

“Student Success was created to ensure each student is getting the most out of themselves and their time while here at Ball State. If you have any questions on anything related to your college experience, we will help point you in the correct direction and/or connect you to the proper resources available.”

The office also features two study rooms and a relaxation room with beanbags, mindfulness activities, and other tools for stress relief. “All are welcome, the door is always open… hopefully we will see you in TC 415.”

Beyond the Office

Outside of work, Bill enjoys lifting, running, reading, cooking, playing guitar, and exploring new places. His philosophy is simple: embrace new opportunities.

“For people who are just coming to campus, I suggest going out and exploring every inch of the surrounding area, say yes to anything that seems even somewhat interesting and go.”