While working as a transplant nurse coordinator at University of California, Irvine (UCI), Samantha Sulkoske, then a Ball State master’s in nursing student, observed the wait time for patients scheduled for organ transplants.  

As part of a personal initiative supported by team leadership and physicians, she created a triaging tool to evaluate each patient referral and schedule their evaluation, which allowed for timely transplants and decreased waiting times.

“It streamlined the scheduling process and supported expedited workups for listing and a shorter turnaround time for transplantation,” says Samantha, now clinical expediter for the Swedish Transfer and Operations Center (STOC), which is part of the Swedish Medical Center in Seattle.  

Her Triaging Tool Wins IONL Scholarship 

The tool at the center of the project, “A Triage-Based Approach for Managing Transplant Referrals,” won Samantha the 2021 Indiana Organization for Nursing Leadership (IONL) scholarship.  

She presented her project at the annual Kidney/Pancreas Transplant and Nephrology Symposium, attended by health care professionals around the country. 

“My colleagues at UCI Health have informed me that my process is still used today,” she says. 

Siktberg Nomination Was Huge Accomplishment: Samantha 

Dr. Linda Siktberg, director of Ball State’s School of Nursing, nominated Samantha for the (IONL) scholarship. 

“This passion for process improvement is what eventually led Samantha to choose an administrative/leadership career path,” wrote Dr. Siktberg in her letter of recommendation. 

According to Samantha, “The honor of being nominated for the scholarship by my professors and Dr. Siktberg was a huge accomplishment in and of itself.” 

Discovers Passion for Process Improvement 

While considering a master’s in nursing, Samantha looked at several schools. “Ultimately, I chose Ball State because of my experience there as an undergraduate student and their flexibility in course work through online options,” she says. 

At first, Samantha was going to pursue the family nurse practitioner concentration. But after working on the transplant referral project, she realized her passion for process improvement.  

“I’ve discovered I really have a knack for process improvement,” she says. “I originally started my studies with a family nurse practitioner concentration, but after working on this project I realized my passion for process improvement and leadership. I decided to switch concentrations to nursing administration, and I have continued to advocate for process improvement in my professional career.”  

Testing Instrument Reduces Lab Times 

While working as an oncology nurse navigator for Ascension St. Vincent in Indianapolis, Samantha implemented the use of a POC (point of care) testing instrument to reduce lab turnaround times—and patient wait times—for chemotherapy infusions. This quality improvement project was then selected to be used to maintain CoC (Commission on Cancer) accreditation for the cancer program at Ascension. 

At the Swedish Transfer and Operations Center, Samantha oversees the input, output, and flow of overall patient volume as they proceed from admission to discharge. 

Will Pursue Ball State MBA from Seattle  

From Seattle, Samantha will soon begin her Ball State online MBA. “A degree in business will open myself up to the opportunity for entrepreneurial pursuits,” she says. 

She’s impressed by the fact that the MBA consistently ranks in the top 20 online business schools in the United States. She says the online MBA, added to her BSN and her online MSN, will give her a “three-peat” for degrees earned at Ball State.