{"id":9859,"date":"2016-09-13T13:00:09","date_gmt":"2016-09-13T17:00:09","guid":{"rendered":"https:\/\/bsuenglish.wordpress.com\/?p=9859"},"modified":"2021-12-08T15:57:09","modified_gmt":"2021-12-08T20:57:09","slug":"ace-howard-an-english-major-working-in-the-software-field","status":"publish","type":"post","link":"https:\/\/blogs.bsu.edu\/english\/blog\/2016\/09\/13\/ace-howard-an-english-major-working-in-the-software-field\/","title":{"rendered":"Ace Howard: An English Major Working in the Software Field"},"content":{"rendered":"<p><em>Former English major Ace Howard describes his career in the software business.\u00a0<\/em><\/p>\n<h3><b><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-14204\" src=\"https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095332\/Ace-Howard-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095332\/Ace-Howard-300x300.jpg 300w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095332\/Ace-Howard-150x150.jpg 150w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095332\/Ace-Howard.jpg 337w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><span style=\"color: #800000\">How would you describe your job?<\/span><\/b><\/h3>\n<p><span style=\"font-weight: 400\">I\u2019m a technical writer for a software-as-a-service (SaaS) company. <\/span><\/p>\n<p><span style=\"font-weight: 400\">I would describe my job as the bridge between technical information and users. I sit down with subject matter experts (SMEs) and translate their high level of knowledge into terms that our audience can easily understand. Part of this process involves deciding which medium works best for the message (shout-out to Marshall McLuhan). My work could take the form of software documentation, white papers, case studies, social media, or blog posts. Because I have a background in web development, I\u2019m also responsible for updating the company website. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Some of this stuff sounds complicated (it can be), but all the writing and problem solving makes the job a fun and rewarding experience.<\/span><\/p>\n<p><!--more--><\/p>\n<h3><span style=\"color: #800000\"><b>What&#8217;s a typical workday like for you?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400\">To give you some context, I work at a start-up that has only been around for about two years. My team operates in an <\/span><a href=\"http:\/\/agilemethodology.org\/\"><span style=\"font-weight: 400\">Agile<\/span><\/a><span style=\"font-weight: 400\"> environment\u2014a project management style commonly associated with software development.<\/span><\/p>\n<p><span style=\"font-weight: 400\">I start my morning off with tea and a 15 minute stand-up meeting with my team to discuss our projects. Here, we talk about what we did yesterday, what we\u2019ll do today, and whether we have something (or someone) blocking our progress. I\u2019m a big fan of this meeting because it helps us communicate regularly and keeps us all on the same page.<\/span><\/p>\n<p><span style=\"font-weight: 400\">After that, we get to work. I refer to our project board to prioritize my projects based on our conversation in the stand-up meeting. Depending on the work, I could spend the rest of the day writing, proofreading, coding, or interviewing SMEs. If I get lost or have any questions, my manager is always ready to help me out.<\/span><\/p>\n<p><span style=\"font-weight: 400\">After working in companies that practice traditional <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Waterfall_model\"><span style=\"font-weight: 400\">waterfall<\/span><\/a><span style=\"font-weight: 400\"> project management, I appreciate the autonomy I get in Agile. <\/span><\/p>\n<h3><b><span style=\"color: #800000\">How did your English major affect your career path?<\/span><br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400\">My English major is the reason why I\u2019m on this career path in the first place. <\/span><\/p>\n<p><span style=\"font-weight: 400\">I started off as a Pre-med major because I watched a lot of <em>House <\/em>and<em> Scrubs<\/em> in high school. While I could do the work and get decent grades in my science classes, I didn\u2019t enjoy it. I knew something was wrong when I dreaded my science classes but I looked forward to my English classes. After a semester of Pre-med, I took the plunge and became a general English major. I\u2019m sure I confused my lab instructor after I turned in my<br \/>\nlab report and withdrew from the course the next day.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/bsuenglish.files.wordpress.com\/2016\/09\/laptop.jpg\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10200 alignleft\" src=\"https:\/\/bsuenglish.files.wordpress.com\/2016\/09\/laptop.jpg?w=300\" alt=\"software business\" width=\"276\" height=\"184\" srcset=\"https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095630\/laptop.jpg 5000w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095630\/laptop-300x200.jpg 300w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095630\/laptop-768x512.jpg 768w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095630\/laptop-1024x683.jpg 1024w, https:\/\/bsu-wpe-blogs.s3.amazonaws.com\/wp-content\/uploads\/sites\/9\/2016\/09\/10095630\/laptop-1050x700.jpg 1050w\" sizes=\"auto, (max-width: 276px) 100vw, 276px\" \/><\/a>When I signed up for classes the next semester, I picked an English class called Introduction to Digital Literacies. I chose it because it sounded interesting and it just happened to fit in with the rest of my schedule. I had no idea that this class would define the rest of my undergrad experience, not to mention my career path.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Digital Literacies class bridged the gap between digital technology and writing. Writing isn\u2019t limited to text on a document; it makes up most of the content we consume on the internet. We studied the basics of HTML and CSS to help us write effectively on the web. We studied how social media, wikis, and tools like Google Docs can foster communication and collaboration. We even studied how design affects rhetoric.<\/span><\/p>\n<p><span style=\"font-weight: 400\">All of a sudden, an English degree didn\u2019t mean that I would have to pick between being an English teacher or a barista (no disrespect to either of these jobs; I\u2019m sure you\u2019ve heard this before). An English degree (or minor) can augment any career. It\u2019s just as important to know how\u00a0to effectively communicate an idea as it is to have that idea in the first place. <\/span><\/p>\n<h3><span style=\"color: #800000\"><b>What<\/b><b style=\"font-size: 16px\">\u00a0skills did you pick up in your major that have proved useful in your job?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400\">I learned so many skills in my English major that it will be easier for me to list them out:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">HTML, CSS<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Graphic Design basics<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Editing a document<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The technical writing process<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Interviewing a subject<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Transcribing the interview<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Codifying the transcription<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Drafting the document based on my notes<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Designing the document<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">All of these skills proved useful even in projects that don\u2019t involve document deliverables. These skills helped me in my everyday tasks from writing emails to putting on presentations. Good writing and presentation skills go a long way in the professional world.<\/span><\/p>\n<h3><span style=\"color: #800000\"><b>Is there a particular class or professional opportunity that you remember having a big impact on you?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400\">I talked a lot about my Digital Literacies class, but I want to give a shout-out to my <a href=\"https:\/\/www.bsu.edu\/academics\/collegesanddepartments\/english\/academics\/undergraduatestudents\/minors\/professionalwriting\">Professional Writing<\/a> classes. Without those lessons, I would not be doing technical writing today.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The biggest professional opportunity I ever had was getting my first job as a web developer for a small electronics manufacturer. Because it was a small company, I had the opportunity to do more than just website work. I go to work on marketing projects, and I even got to publish a technical document\u2014both of which helped me land my next two jobs, online marketing and technical writing.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The biggest lesson I learned in the professional world is this: volunteer to do work that might not be in your job description. Two things could happen: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You will get to expand your job description to do more things you want to do (and possibly lead to a raise).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">These projects could help you get experience for your next job.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Don\u2019t forget to keep your portfolio updated!<\/span><\/p>\n<p><em><strong>Update<\/strong>: Since we interviewed Ace, he&#8217;s gotten a new job in Pittsburgh. You can <a href=\"https:\/\/www.linkedin.com\/in\/acehoward\/\" target=\"_blank\" rel=\"noopener noreferrer\">connect with him on LinkedIn<\/a>.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Former English major Ace Howard describes his career in the software business.\u00a0 How would you describe your job? I\u2019m a technical writer for a software-as-a-service (SaaS) company. I would describe my job as the bridge between technical information and users. I sit down with subject matter experts (SMEs) and translate their high level of knowledge [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":17151,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1973],"tags":[46,160,1974,513,1275],"class_list":["post-9859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cardinal-directions","tag-ace-howard","tag-ball-state-university","tag-cardinal-directions","tag-english-department","tag-rhetoric-writing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ace Howard: An English Major Working in the Software Field - Ball State English Department<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.bsu.edu\/english\/blog\/2016\/09\/13\/ace-howard-an-english-major-working-in-the-software-field\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ace Howard: An English Major Working in the Software Field - Ball State English Department\" \/>\n<meta property=\"og:description\" content=\"Former English major Ace Howard describes his career in the software business.\u00a0 How would you describe your job? 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